Merch

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- Any and all orders must be placed by sending the item name to karkaras.bm@gmail.com, along with name and address.

- When your order has been shipped, you will receive a confirmation email with a tracking link. It may take some time for your tracking link to start showing updates based on where you are in the world. The updates will only start appearing once your package arrives in the national postal service of your country. If you don't see any updates in tracking, please try checking back later or get in touch with us and we will be happy to check for you.

- The order is considered fulfilled if the tracking link shows that the package has been delivered, or if the circumstances of a failed delivery are beyond our control.

- We will always do our best to get your order delivered to you. If for reasons beyond our control (wrong/insufficient address, insufficient recipient details, package not picked up on time, etc) the delivery was not possible and your order was returned to the warehouse, please get in touch with us and we will resend it for the cost of the new shipping and handling fee.

- If your order was returned to the warehouse and you haven't claimed it in 14 days, it is non-refundable.

- If you haven't received your order in 21 days since the shipping date and tracking doesn't show that it is on the way to you, please contact us. The order becomes non-refundable after that time if no contact is made.

- No returns.